There you choose withrawal assistance and you'll find someone to help you in around a minute. So I recommend you to get in touch with them directly from live chat on client's *Help section. To be honest, I never experienced any delays with their feedbacks because I was talking with them through live chats. And this one shouldn't be older than 3 month. They ask for your recent bills, bank statement or some of other documents (they usually send details, if not I can send you their entire mail so let me know) which has your name and address on it.
So here you'll need two verification for both account (which is by your ID) and another one for withdrawal request. Hi there mate, I've recently made withdraw from pokerstars for first time ever.
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